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Original topic:

SSD 970 EVO PLUS in read-only and shop wants me to send it - what would you recommend

(Topic created on: 05-11-2022 12:46 PM)
Piotr__
Apprentice
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Computers & IT

Hi there,

my  1TB 970EvoPlus died -- it shows

SMART overall-health self-assessment test result: FAILED!
- available spare has fallen below threshold
- media has been placed in read only mode
Media and Data Integrity Errors: 959
Error Information Log Entries: 957

and blocks all attempts to change anything (like delete all my data). The disk is under warranty, but the seller wants me to send the device for replacement. I obviously don't want them to read 1TB of my personal data and I can't delete it.

I've called Samsung technical support asking them for procedures for the situation like this. They recommended installing linux and using gparted to delete partitions. I tried (like really tried) to explain that the drive has switched to read-only on hardware level, but somehow I managed to fail.

Do you have any recommendations on what to do in such a situation?

 

Best regards,
Piotr

4 REPLIES 4
gromgrom2
First Poster
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Computers & IT

980 Pro NVME 2TB just did the same thing to me. My machine is on 24/7 with 90% of 32GB RAM used up by browser tabs. Most users probably don't have as many writes. There will be a wave of these drives failing in the near future. 

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Piotr__
Apprentice
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Computers & IT

That's interesting. My use case is the same: 40GB RAM with (too) many web pages opened at the same time. I do not see so many writes to a drive on my machine, but you may be just right...

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BossOFLoss
First Poster
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Computers & IT

Hello there, I had almost the same issue on my 980 PRO NVME 2TB, suddenly windows crushed, and switched to READONLY mode!! what to do in this case?

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Piotr__
Apprentice
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Computers & IT

1. backup what you can, while you still can (my read-only mode turned to dead-mode)

2. request warranty replacement of your drive (Samsung offered 5yr warranty on those ssds)