08-06-2021 04:34 PM in
I have a Samsung RF511 which came with various Samsung software programs as OEM installs.
These included Samsung Support Centre, Samsung Recovery, Samsung Update Plus, and at least seven other Samsung "Easy"programs: Easy Battery Manager, Easy Content Share, Easy Display Manager, Easy File Share, Easy Network Manager, Easy SpeedUpManager.
I have never knowingly used any of the "Easy" programs.
I have just upgraded the OEM Windows 7 to Windows 10. The installer warned that the Samsung recovery program would not work under Win10, and removed it.
I now have some questions:
The Samsung Support website offers no direct downloads of updated drivers for the RF511 laptop, only the original (2011) software. Is someone from Samsung, or a knowledgeable user, able to clarify and explain these various different programs and support options and advise which are actually still operational and reliable as sources of updates?
08-06-2021 04:58 PM - last edited 08-06-2021 05:04 PM
08-06-2021 05:03 PM in
08-06-2021 05:36 PM in
I'm still looking at the option of a clean install of W10. But (as you recognise) this requires saving all important data and then reinstalling programs and apps. Not a task to be tackled lightly. I did of course take an image backup before upgrading. But I regard a clean install as a fallback, failsafe or "nuclear option".
I have deliberately not created a Microsoft account and have no plans to do so. Win10 is digitally activated; but I don't like the pervasive sync-ing, linking and data-harvesting that MS does. I have likewise opted out on all the Win10 privacy settings.
It's been said by many that Windows Update in Win10 delivers all the necessary driver updates. Sorry, not true - in my experience. The touchpad problem I had, and possibly the wifi issue, were due to obsolete or incompatible drivers. But Windows Update offered nothing, not even under the 'optional' tab.
That's one reason why I wondered if the Samsung Update program still functioned properly. The Lenovo Update software on a ThinkPad 430 of similar age does the job well on that machine. So the original question - does the Samsung Updater still operate, and if so which version? - still needs an answer.
I'd also be interested in any comment on the badly-reviewed Samsung Update app in the MS Store. If Windows takes care of updates, why is it offered at all?
09-06-2021 12:56 AM in
09-06-2021 01:11 AM in
From browsing elsewhere in search of answers regarding Samsung laptops, the general impression seems to be that because Samsung has effectively ceased manufacturing and marketing laptops, they are not supporting those which they did produce. Not impressive: imagine what life would be like if makers of other products all took a similar approach!
But that still does not explain the mystery of why a Samsung Update app is offered in the MS Store as being appropriate for Win10, nor whether it actually provides a reliable update service. Nor does it excuse the dismal lack of information on the Samsung Support website.
Strangely, the wifi adapter in my Samsung RF511 seems now to be working under Win10 - so no plans to use a USB adapter.
And as to the point about Linux: I'm already there, and have been for 5 years or more. But it suits me to have Windows available - and with Win7 now at EoL, it made sense to move to Win10.