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Original topic:

Samsung Portable SSD T5 not recognizing password

(Topic created on: 25-11-2023 08:21 PM)
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Carrie_Joy
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Samsung Portable SSD T5 not recognizing password

I have had the same password for 3 years and today my T5 no longer recognizes it.  I have not changed the password since the device was new.

Carrie Joy

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JAMES4578
Samsung Members Star ★★
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@Carrie_Joy   Software for Factory Reset should be available (though you would lose any Data you do not have elsewhere).  Initially  need to email   SamsungMemory@Hanaro.eu 

The process is explained in this video (just over 9 minutes in length)

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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