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SAMSUNG Magician 9.0.0 - Display Scale Bug (again and again)

(Topic created on: yesterday)
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FirstEver
Apprentice
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Samsung, you have once again reintroduced the display-scaling problem in the Samsung Magician app. It really looks like multiple different people are working on this software with poor communication between teams, because every time the issue gets fixed, it returns in the next release.

Examples:

  • 8.0 – Display Scale Bug

  • 8.2 – Display Scale Bug (reported by me HERE)

  • 8.3 – Display Scale Bug Fixed

  • 9.0 – Display Scale Bug (again)

Symptoms:

On a PC with a 4K display (3840×2160) and Windows display scaling set to 100%, Samsung Magician launches with an internal scaling of 175%. When I manually change it to 100%, it works correctly — but only until the next restart. After launching again, it goes back to 175% every time. From my observations, this problem does not occur on screens with 2K resolution.

PLEASE FIX THIS ONCE AND FOR ALL.


6 REPLIES 6
Mojienjoyment
First Poster
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i have this issue, too. elements of software and fonts are too small at 100% scale. it happens after update. i had not this issue on previous versions.

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Scott_G
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Same issue.

I have now gone back version 8.3 due to installation issues, hanging, and lock ups. Version 9.0 is a buggy mess that should not have made it out of alpha.

rvosse
First Poster
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in version 9.0 display scale is very low (unreadable) and isn't  adjustable.Please solve this ASAPMagician 9.0.0.jpg

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FirstEver
Apprentice
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In my opinion, the Auto scaling option should be set to the value set in Windows (System -> Display -> Scale).
I have it set to 100% there, but in the program, Auto is 175% - what nonsense.

bIOforger
Navigator
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It does happen on 2K monitors as that's what i use and as per the other thread had the same issue since 8.3

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bIOforger
Navigator
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Also v9 sucks, the layout is horrible, its laggy switching between drives compared to v8.x, why cant they leave it alone smh my head.