Samsung G8 Neo persistent green blob in the bottom right corner of the screen

[hightbunker]

Hey everyone,

I've had my Samsung G8 Neo for about a year and two months. Recently, I noticed a persistent green blob in the bottom right corner of the screen. No matter what I do, switching the DisplayPort cable, tweaking various monitor settings—the issue remains. I spent around 1300€ plus tax, expecting the monitor to last for years. Has anyone else experienced something like this, or does anyone have any insight into what might be causing it? Any help or advice would be greatly appreciated! I am in germany.

[johnz237]

Hi- welcome to the samsung members community!

There are a few things to test.
Is this only when connected to something? If so its probably the cable, though I know you've tested others.

I understand you've tried change tv settings? So maybe try connecting it your phone via smart things and doing a recalibrating.

Does your moniter happen to be wall mounted? Ive done some digging and noticed that sometimes wall mounts pull at the screen and cause issues.

Attempt to factory reset the device.

Try checking for any updates?

I know it's not ideal but you may need a repair from samsung.
https://www.samsung.com/uk/support/repair/?srsltid=AfmBOoolSP2JR5xyMWqIx64vOTOQfCm9RzMRKYYEmF6jN9qfj...

What I'd suggest is speaking to them to determine what they think is the best course of action.

It may be better to share screenshots via;
https://youtu.be/IVdyt2pNxn8?feature=shared

Ps: Sometimes HDR can cause weird image issues if turned on via windows