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Problem with firmware update on Samsung laptop

(Topic created on: 23-04-2022 09:27 AM)
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Members_Czi177W
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I have a Samsung laptop (Galaxy Book), and am trying to install the new firmware update via Samsung Update. I keep getting an error message 'Fail: Flash error. Flash tool reported error (103). Please check log file.' I have no idea what this means, but I've tried the update several times over several days, and got the same error message. Can anyone help / advise? (I have updated to Windows 11, if that makes a difference.)  Thank you.

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speeddemon
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i have NP930QDB-ke1us galexy book pro the 2 ijn one with evo core i7 and it seems to be stuck in boot loop im assuming but not shure iver tried everything killing the battery then letttng it full charge every type of button configuration ive seen in forums or samsung website is there any to so load or push a install from another device via usbc please help. ive literaly  tired everything 

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