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Original topic:

My G7 Turned off and wont turn back on

(Topic created on: 21-08-2021 01:45 PM)
Spitfiredonkey
First Poster
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Computers & IT

I was playing a game on my pc, and the monitor suddenly switched off. I think there might have been a sound but I had my headset on with high sounds so I'm not sure.

The monitor won't turn on, the indicator light also won't turn on.

Is it likely that I need a new power cable or just to get the whole thing serviced?

Only had the thing for a few weeks

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1 REPLY 1
AndrewL
Moderator
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Computers & IT

@Spitfiredonkey: Have you tried another plug socket, including one in another room, to eliminate this as a possible source of the issue? Also, is the power cable removable and, if so, is it pushed all the way in at the back of the monitor? If the monitor remains unresponsive, and it is less than 28 days old, then I would reach out to the retailer to discuss your options regarding a refund or replacement.

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