a week ago
- last edited
a week ago
by
AndrewL
I have purchased an MZ-77E170 870Evo 2.5" SSD and the serial number on the drive has an extra "L" at the end compared to the one on the box. See picture below.
My Samsung Magician doesn't recognize it as well.
Is it a fake, or what? I googled, and so far I've seen that:
- there's many complaints about Samsung Magician not recognizing drives, which are not necessarily fake
- while I haven't found pics of SN on boxes, all SNs on similar disks have a character in the end
- product registration form on Samsung site has space for all characters in the SN as specified on the disk
a week ago - last edited a week ago
a week ago
@JohnSmith86: Please note that I have removed the image from your post for data protection purposes, as it contained the serial number, which is a key identifier of the SSD.
Samsung has recently started to omit sections of the serial numbers from our Home Appliances range for security purposes, so it is possible that the same process is being put in place for other devices ranges. What I'd suggest is reaching out to Hanaro at samsungmemory@hanaro.eu or 00800-8010-8011, as they provide support for all Samsung memory products, and are therefore best placed to check the validity of the serial number for you.