13-06-2023 12:44 AM in
Hello. I have a Samsung Galaxy Book go which was running a little slow so I decided to do a reset on it. After the reset completed and windows had reinstalled there was no Wi-Fi available on the laptop I suspect it is missing drivers such as Wi-Fi and LTE driver only Bluetooth is available on the laptop now. I can’t find these drivers anywhere at all and I contacted support and they offered very little to no help. Samsung doesn’t offer a recovery windows download. How can I fix this? The laptop is totally bricked just because of some missing drivers.
13-06-2023 03:49 PM in
13-06-2023 05:16 PM - last edited 13-06-2023 05:19 PM
13-06-2023 06:48 PM in
I have already tried Samsung update. It just tells me this laptop is supported with windows updates. I connect the laptop to my phone via Bluetooth access point, it’s the only way I can get internet on it. I install all the windows updates and it still doesn’t put the drivers on for me. Really looks like it’s bricked.