17-06-2023 04:18 PM in
I recently brought Samsung G Book 360 Pro but the touchpad either stop working or it does its own thing after a bit. The only thing I can do is to go into the BOIS and reload the defaults. That seems to sort it short term, but it's getting a little annoying. I'm hoping this is a good place to start. I don't want to send it for repair as I'll have to reset it and it'll then stop exhibiting the issue.
Any guidance would be appreciated
20-06-2023 06:43 PM in
I have the same problem. The problem started 2-3 weeks ago. I don't know it's a driver issue or hardware problem.
01-07-2023 12:06 PM - last edited 01-07-2023 12:07 PM
I'm also having this issue, reset my PC and it stopped for a while but has come back.
Can't rely on my laptop for any important task...
Probably been a month since I first had this issue.
01-07-2023 02:16 PM in
It appears Samsung don't monitor this forum as they are yet comment or give guidance
22-09-2023 11:02 AM in
I bought a Samsung Galaxy Book 3 pro 360 in June 2023.
Since I've had it, I have the same problems you mentioned. Samsung doesn't offer any exchange or support. 2300€ for a computer with a touchpad that doesn't even work! Worst nightmare if you want to productive...
#scam #GalaxyBook3pro360 #GalaxyBook3 #GalaxyBook
02-11-2023 10:37 AM in
I'm having a similar problem of intermittent touchpad.