I recently brought Samsung G Book 360 Pro but the touchpad either stop working or it does its own thing after a bit. The only thing I can do is to go into the BOIS and reload the defaults. That seems to sort it short term, but it's getting a little annoying. I'm hoping this is a good place to start. I don't want to send it for repair as I'll have to reset it and it'll then stop exhibiting the issue.
I bought a Samsung Galaxy Book 3 pro 360 in June 2023. Since I've had it, I have the same problems you mentioned. Samsung doesn't offer any exchange or support. 2300€ for a computer with a touchpad that doesn't even work! Worst nightmare if you want to productive...
I have the same issue. What shall we do. I think we need to all make a warranty claim for a Refund. The item is not as described. Samsung cannot hide from this and we are all covered by the UK Sales of Goods Act 1979.
Hi, Samsung has released a firmware update for the touchpad and it seems that works, (2 days with intensive use). I hope that it will finally be solved once and for all.
Ive got the update, seems better, lets see how it goes. Unfortunately, no-one from the Samsung team have commented to say the fix is relate to this . in fact nonone from Samsung has ever comment on this thread
