10-07-2023 08:54 AM in
Hi all,
I have a new Galaxy Book 3 that I have only owned for seven weeks.
I have not used in for the last three weeks and it does now not turn on anymore.
Here is what I have tried:
1) power button > flashing blue light but black screen
2) making sure it fully charged (it has now been on charger for 24+ hours, red light was on constantly (no flashing)).
3) power button > one very brief flash of green light, then nothing. Black screen.
4) I am now having a flashing blue light again but the screen remains black
Please can you advise?
Many thanks