25-05-2022 11:23 PM - last edited 26-05-2022 12:17 AM ) in
Computers & IT26-05-2022 07:20 AM in
Computers & IT26-05-2022 08:12 AM in
Computers & IT31-05-2022 03:38 PM - last edited 31-05-2022 03:42 PM ) in
Computers & ITI encountered the same problem.
I turned off BitLocker on both the 980 Pro 2TB drive and the system drive, which is a Samsung 512GB NVMe. On Windows 11: Control Panel > System and Security > BitLocker Drive Encryption.
Magician then performed the firmware update as expected.
You might be able to simply pause BitLocker.
Samsung Magician should be able to do this automatically, or at least notify you to pause BitLocker.
Of course, it is a good idea to backup your data before performing a firmware update.