Failed to update the Firmware Samsung SSD 980 PRO 2TB

[mīshu]

Hello people. I try to update my SSD Samsung 980 PRO 2TB to a new version of firmware but it doesn't work. ,,Filed to update firmware on the selected drive.,,

My current version is 3B2QGXA7

The new version is 5B2QGXA7

I check the help Center already and I follow all the steps but stil can't update it.

My system is working perfect 

I have no issues or something else

My PC is Lenovo IdeaPad Y900 

[antikythera]

Try the ISO method if you really want to update. You can download the patch in bootable ISO form from their SSD support pages. Doing the firmware update can wipe the drive even if you use the magician software so before you try again backup your drive contents.

[rhysbsillie]

of the DNS server>
For example:

cmdCopy

nslookup app1 10.0.0.1
If you get a failure or time

[bjgx]

I encountered the same problem.

I turned off BitLocker on both the 980 Pro 2TB drive and the system drive, which is a Samsung 512GB NVMe. On Windows 11: Control Panel > System and Security > BitLocker Drive Encryption.

Magician then performed the firmware update as expected.

You might be able to simply pause BitLocker.

Samsung Magician should be able to do this automatically, or at least notify you to pause BitLocker.

Of course, it is a good idea to backup your data before performing a firmware update.