Chromebook go offer, not sending verification email to get into track my claim

[Members_hYYwzFK]

Heya,

I sent off a claim to get a free chromebook go as I upgraded my phone to the 24 ultra. I've filled the claim in and put the details they have asked of me. I've received a email to say they need more information as I've missed some, which okay no problem. But when I try to go onto track my claim and put my email address in, it says its sent the code but I haven't received a email from them with a code. I've been trying for 2 days now and they say I only have 14 days to provide the information otherwise my claim will close! Any advice will be appreciated.

[andypandy13]

Happens to me sometimes usually because I'm on one of the old tracking sites from a previous deal for chromebook, try this link, https://samsungoffers.claims/sam/chromebookgoGWP/en-GB/track-claim/login

If that one doesn't work I honestly don't know, try emailing help-en-gb-436@samsungoffers.claims
You will get an automated email back just reply help to it. Good luck

[KholaI]

Hey @Members_hYYwzFK 

You can get in touch with the team using the form on the website: https://samsungoffers.claims/sam/chromebookgoGWP/en-GB/support/contact