Book6 Webcam

[nickypea]

Bought my Galaxy Book 6 about 2 weeks ago. Really like the laptop overall, but the webcam is noticeably smoothing my face during video calls. My colleagues have started telling me I look like a K-pop star, which is flattering but not exactly the look I'm going for on a work call.

I've tried everything I can find:
- Windows Studio Effects: already off
- Samsung Settings app: nothing camera-related in there
- Intel Graphics Software: no camera section
- Uninstalling/reinstalling the Intel PTL AVStream Camera driver (v71.26100.0.20207): it just reinstalls itself
- There are no beauty or filter toggles anywhere I can find

The smoothing seems to be happening in the Intel IPU hardware processing pipeline before any app even sees the video feed. There's no user-facing setting to turn it off.

Is anyone else seeing this? Is there a fix I'm missing, or does Samsung need to push a driver/firmware update to let us disable this?

I have had to buy a webcam for now, but Id like to solve!

Model: Galaxy Book 6
OS: Windows 11 Home
Camera driver: Intel(R) PTL AVStream Camera v71.26100.0.20207

[arianwen27]

It might be an anti noise filter that's causing it. Where instead of making a grainy image, it's trying to filter out the grain. But it's going too far in doing so

Does the effect still happen if you're outside in sunlight or in a very bright room?

[nickypea]

That's sounds right, it's definitely worse in low light. Do you know if noise filter is adjustable?

[arianwen27]

Sadly I don't actually know. Not had the chance to own or fiddle with a samsung laptop yet, so don't have any experience in what samsung lets you change with them.

I have a guess that it's a hardware feature that's doing it, meaning it probably can't be changed. But again, never had the chance to use a samsung laptop so it could be some super hidden setting somewhere.

For ages, laptops have had terrible webcams. Modern laptops are including extra processing to try and fix that. This is probably that processing