Ciao @Members_WxDlQ2P,
benvenuto in Community!
Il comportamento riscontrato è insolito. Hai già verificato se vi siano aggiornamenti di sistema disponibili sia per il sistema operativo che per l'App Quick Share?
Se dovessi riscontrare ancora difficoltà, l'ideale sarebbe rivolgersi al nostro supporto degli accertamenti in tempo reale. Qui trovi tutti i riferimenti:
https://www.samsung.com/it/support/contact/#contactinfo
Ciao!
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