Bonsoir,
Mon vieux Note3 qui me dépanne quelquefois, est bloqué sur le message "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again".
Avec Kies, impossible, après avoir inscrit le n° du modèle et n° série, un message apparait : "SN-9005" ne prend pas en charge l'initialisation".
Une idée ?
merci d'avance 
merci pour votre réponse . Je me rendrai donc sur le site de Marseille 
bonne journée
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