10-03-2022 06:18 PM in
I purchased a Samsung q800a soundbar yesterday from AO. When I went to the checkout it stated I could add the swa-9500s speakers for half price, which I did. However, I have received the invoice from them and the discount shows as being deducted from the whole package.
I am concerned the £300 promotion may be rejected because the discount to the speakers has been added to the promotional soundbar as well. I have contacted AO and they state invoices are automated so the can't amend it.
Will I still receive the cashback when I apply or will it be rejected?
12-03-2022 03:29 PM in
Hi @Grayson99
Did you manage to get an answer regarding this? If not, the Samsung Online Shop Team will be best placed to answer your questions regarding this. You can call them on 0330 726 7467 Mon-Sun | 8am to 10pm, or use our Live Chat and Video Call facility on the following link. Hope this helps!: https://www.samsung.com/uk/support/contact ^CM
15-03-2022 11:26 AM in
I've just done the same shouldn't be an issue as the moneys off the soundbar not the speakers