29-12-2022 10:35 AM in
Audio & VideoHello Samsung Community,
In my opinion (aswell as many others) there is a fatal design flaw in the way Samsung TVs and Soundbars handle the "Game Pro" sound option.
When exiting the "Game Mode" on the TV, the soundbar does not switch back from the "Game Pro" mode.
This means I have to manually switch back to "adaptive" or "normal" once I want to watch Netflix or listen to music.
I have done some research and found that this behaviour is by design and not a bug.
I found numerous posts that critized this behavious since the "Game Pro" mode is absolutely not suited for anything other than gaming. Having to manually switch the sound mode is very annoying and makes me want to switch to another TV Brand if this is not fixed.
I really hope someone here can get in touch with Samsung so this behaviour can be turned off or be altered so that we don´t have to manually switch sound modes everytime we exit the "Game Mode" on our TVs.
I use a Samsung QN93A TV paired with my new HW-Q935B Soundbar.
03-02-2023 11:13 AM in
Audio & VideoAgreed.
This is unacceptable.
@Samsung - why are you choosing to stay silent on this? This needs to be fixed ASAP.