10-03-2018 01:20 PM - last edited 10-03-2018 01:21 PM
I have an MS650 soundbar (August 2017). I have been thinking about getting additional speakers, so I attempted to connect to it via the Samsung multiroom app (version 4132) on Android (both version 6, and 7.1.2 on different mobiles). I did this once shortly after buying the soundbar and it worked then, and I updated the firmware. I hadn't tried again until a few days ago, and now it's driving me crackers.
I get as far as a succesful connection (the apps says the speaker has been connected), but then the app stalls showing 'configuring new setup', and finally says there is no such speaker. I have tried dozens of times, on 2 different mobiles, always with the same infuriating result.
I know the soundbar has connected to wifi because it says so on the soundbar, and I can also see the soundbar in the list of devices connected to my router.
When my TV (a late 2015 UE65JU7000) is connected to my LAN via ethernet, I can play sound via wifi to the soundbar (although I normally use HDMI TV-ARC). When the TV is connected to my LAN via wifi I cannot see the soundbar as a wifi sound device from the TV. I have not exceeded the number of concurrent wi-fi devices on my router, and I am not blocking any wifi MACs. The wifi is all on one SSID, 2.4Ghz (since my mobiles don't support 5Ghz).
As I understand it If I can't get the app to work, I can't add speakers. This is, to put it politely, not good.
Help!
Solved! Go to Solution.
10-11-2020 05:22 PM
first install the app smart things from samsung then setup the speaker in there then it will work
11-11-2020 05:18 PM
That worked. Thanks very much.
11-11-2020 05:41 PM
glad i could help enjoy your speaker