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HW-Q930B Soundbar sound drop out

(Topic created on: 10-08-2022 09:36 AM)
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GeordieSpock
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Hi

I am having problems with sound drops outs with my new soundbar while watching normal TV broadcasts. 

They last about 10-15 seconds then the sound comes back on. I have removed everything in the room that can generate a Radio signal and replaced the HDMI cable (latest version 2.1) and updated the software for the Soundbar and my Philips 77OLED806 TV, but I'm still getting the problem.

I have the sound settings on my TV set correctly according to the manual etc, can anyone please help?

Many Thanks

 

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