25-07-2023 11:43 AM in
I have updated the software on numerous occasions on my Freestyle projector, but today I thought I would check to see if there was any updates, and I couldn’t. It was greyed out & “Unavailable”. The internet connection is fine.
not encountered this before
25-07-2023 02:44 PM - last edited 25-07-2023 02:45 PM
Hi @PeteC_UK The latest update seems to be 1503 but a number of Members reported issues after this update though in some cases resolved via workarounds such as restarting. See more information here https://eu.community.samsung.com/t5/audio-video/freestyle-update-removes-home-screen/td-p/7652235
Update being greyed out is usually caused by internet issue (whilst seems fine could reboot Router) or being on wrong source.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .