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Samsung Freestyle - hdmi unplugged message appears by default

(Topic created on: 09-01-2023 12:34 PM)
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Vincent_Price
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Hello guys,

I've just bought the Freestyle projector. Updated to the latest software version - T-KSU2EPWWC-1420.9 right away.

The issue is that every time I turn it on, the default screen is being set to the hdmi source page "HDMI Cable: Disconnected" (even though I have never inserted any hdmi cable, just yet).

When I go to Home Screen and I'm idle for a few seconds - it switches back to the same hdmi unplugged screen. The same thing happens when I'm idle for about 1 minute in any other menu settings screen.

Start screen option is set to "Start with Smart Hub Home". When I turn the checkbox off it doesn't change anything.

IMG_20230109_132900.jpg

 edit: So it appears the app is automatically switching to the "Recent" screen. By default, when I launch the projector, my "Recent" screen is HDMI. And I can't figure out why and how to make it stop.

6 REPLIES 6
Famfamfam
Student
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I face the same issues. It’s annoying that this screen keeps popping up. 

keyboredworrier
First Poster
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i'm facing the same issue and it's extremely frustrating. anyone has any luck solving this?

Juan Andres
First Poster
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This is happening to me too, is it still happening to you guys?? 

Famfamfam
Student
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It is still happening but I’ve learnt to live with it and simply press back when it pops up lol 

Jaspi1
First Poster
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Same thing has been happening to me every start up. Its soo frustrating. Even after the last update. Makes the whole experience feel cheap. I also wish it would auto connect to Bluetooth speakers as it asks me if i want to every time it turns on

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PlamenP
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I have the same issue!

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