am 04-12-2016 03:25 PM - zuletzt bearbeitet am 05-04-2019 06:02 PM von AinoB
hello,
my mobile screen is locked and i forgott the password how to open it
am 04-12-2016 10:41 PM
Hello,
this is a big problem because it is the purpose that the device can be locked and not easily unlocked.
But if you still have the purchase slip, you can go into one of Samsung's CUSTOMER SERVICE PLAZAS and they should then be able to unlock it.
On this Page you can look where is the nearest to you: CSP
am 05-12-2016 06:04 AM
translated with Google translator
If you have enabled Find my Mobile and the remote access in your smartphone, you can enable it on the Find My Mobile page.