Hi Members_MLTMMG,
could you please give us more details about the request? Are there any Wi-Fi disconnections on your device?
Have a nice day,
Hi Members_MLTMMG,
so if we do understand properly, you seem to have no WiFi connection whatsoever, although its toggle is active and a network is nearby? Does this happen with other WiFi networks as well?
But more important, what about the need of updates you talked of? Is that a pop-up advice on screen? Could you please share a screenshot about it?
Let us know. Have a nice day.
Hi Members_MLTMMG,
no WiFi area is a generic advice which could stand for no network at all.
Anyway, if a network nearby is active indeed and it is not recognized, try this procedure for a reset of mobile's network parameters:
- Settings
- General management
- Reset
- Reset network settings > Reset Settings
Id' like to firmly reassure you that this procedure will only operate over the network general settings, and will not affect any of your personal data.
Have a nice day!
