Why the s21ultra don't have the all AI Feautures and the new android versions 🥺?

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Thanks for your questions.

1. S21 uses 3 year old technology so won't get the full AI suite that needs more up to date tech inside it

2. One UI7 is not yet available for any devices.

S25 Will ship with one UI7 from the beginning of February
S24 series is current in beta

So you've a wait before your S21 Ultra gets one UI7

[EvanSherin904]

I checked, and the Galaxy S21Ultra does have support up until one UI7, so all the newer models like the S24, S25, or maybe S23 are all eligible for the Beta test of one UI7, I think all the older models like S21 and the budget line of smartphones will get one UI7 once it fully releases, one UI7 beta unfortunately cannot be available to other smartphones due to bugs, eligibility, and performance. Thank you!

[EvanSherin904]

Oh, what a coincidence we posted comments at the same time😂

[Ginsing64]

Roughly does anyone know when we are likely to see one ui7 rolled out for the s24 series

[lminvti]

Q1 OF 2025 nothing specific on the date, could be February.

https://eu.community.samsung.com/t5/mobile-apps-services/one-ui-7-stable-release/td-p/11481689?src=S...

[keith30]

Maybe it's because it's a old model now.