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Original topic:

Why is it impossible to get a faulty duo charger replaced under warranty

(Topic created on: 27-10-2021 12:15 PM)
markrock
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I have spent two weeks on daily telephone conversations trying to get my faulty duo charger replaced. I bought it from samsung uk online less than 12 months ago and every phone call ends in the representative telling me that I have had it longer than 28 days and that the 28 day policy over rules uk law on faulty goods. I am told if I want a charger I have to buy a new one.
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Kimmy2
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Kimmy2
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Samsung warranty info!. 12 months for chargers as long as there is no damage to them. Hope this helps
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