28-09-2025 12:01 PM
I've just had the second of two samsung chargers explode while plugged in at the wall. Both came with Samsung phones new and both have exploded within 4 months of each other. Is there anywhere to report this? Both times it was a very loud bang, a flash of light, and then a burning smell although there was no fire. I'd seen previous posts where Samsung had claimed this was a rare event so I wrote the first time off as a one off event but it has happened again with a seperate charger. Both chargers are pictured.
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28-09-2025 04:32 PM - last edited 28-09-2025 04:33 PM
28-09-2025 12:03 PM
@ajrandalls: I'm very sorry to hear that you have experienced this issue. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and we can get this escalated for you.
28-09-2025 12:16 PM
"Whoever wants to be always right needs to change opinion often."
28-09-2025 12:19 PM
One was an S22 (the other was an S21 I belive but an ex's phone so I don't recal exaclty), both were purchased from EE in the UK.
28-09-2025 12:30 PM
Thank you, I have sent the private message now.
28-09-2025 04:01 PM - last edited 28-09-2025 04:01 PM
28-09-2025 04:08 PM
I've actually moved houses between these events, so I'd be stunned if the socket was to blame both times given the only thing in common was the charger
28-09-2025 04:11 PM - last edited 28-09-2025 04:12 PM
28-09-2025 04:13 PM
28-09-2025 04:15 PM
Hi, it happened in two different houses, both about 100 miles apart. As I've said above the only thing in common was the charger type. We did have an electrician out after the first who looked over everything and said the only thing to do was to reset the circuit breakers. We do have an electrician working on part of this house on an extension being done so I can ask him when he is next over.