Bought two smarttag2 for myself and wife and can get neither of them to ring the phone when depressing smarttag2 twice. I am able to ring the smarttag2 devices from my phone however.I have followed the troubleshooting advice on Samsung US website in respect to this - samsung.com/us/support/troubleshooting/TSG01211466/
but when the guide (point 4) refers to "Turn on Let tag find your device" - I cannot find this anywhere in the SmartThings App.