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Original topic:

regarding the free watch

(Topic created on: 26-10-2020 10:44 PM)
mbdjr
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Is anyone having problems with getting there free watch after phasing a s20
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9 REPLIES 9
Atlonglast
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the number of times I have emailed the information they required and still they kept saying important information missing, I have given up trying to get this free watch.
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KateKELLEHER
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Yes, I would not have bought this phone if it weren't for the offer, now I can't give them the info they want 😒
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PowellUK
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What problems are you having? Missing information?

Mine took 5 minutes to redeem and then it was validated within minutes.
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broganlacey
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where do I claim the watch
just bought an s20 plus but see no option for the watch
joewat
Journeyman
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I got mine within two weeks of getting my phone didn't take long after you do what it says on the members banner.
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Gavinh
Helping Hand
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I believe the deal was from September
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ttwa666
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got the S20 FE model and also done the free gift claim but kept saying that my IMEI number was wrong but because it's a dual SIM I tried the IMEI number for the 2nd and it went through but I'm still waiting to hear that it's been validated. one of the main reasons I chose this model was the offer. I dare them to turn around and say information is wrong etc, seeing your supposed to be notified within in 7 days wether its valid or not and it's still being looked at by the team
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ttwa666
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see if you can use 2nd IMEI number. wouldn't accept number off IMEI 1 so I entered the 2nd IMEI number and it all went through, just waiting to hear off them now and get the voucher number to redeem
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bitch2
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I've just brought a s20 but you can't claim a free watch
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