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50% off accessories voucher

(Topic created on: 10-06-2020 04:53 PM)
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NeBC
Apprentice
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Is it just me or is the availability of accessories, specifically wireless chargers but other categories as well, absolutely shocking on https://www.samsung.com/uk/ ?

Why list items not for sale or "no longer available"?

The stuff that is for sale in the UK is generally out of stock but you can buy elsewhere or set up a stock alert, neither of any use when the voucher is specifically for Samsung's own web shop 🙄

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3 REPLIES 3
NeBC
Apprentice
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Selected a wireless charger, model EP-P5200TBEGGB, added to basket and entered the 50% off code but get the message "This coupon has expired" despite the terms stating valid from 2/6/20 - 30/6/20.

Has anybody managed to use their coupon?

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ChrisM
SuperStar
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Hi @NeBC 

 

We're sad you're having issues trying to use the 50% off coupon. Have you spoken directly to our Online Shop Team? They can be contacted on 0330 726 7467.

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NeBC
Apprentice
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Hi @ChrisM

 

Got through and asked to email details and screenshots.

This is the final response:

Hi Neil,

Good day.

In line with your query, We got an update from the internal team and was

Advised that the reason why the code is not working because the offer 

has been removed from the website.

I hope I've helped answer your query. If you need anything else, please don't hesitate to respond to this email thread.


Kind regards,

 

Just my opinion, if you have been given a code, it should be honoured.