Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Serious Problem- ZIP code for Card Details.

(Topic created on: a week ago)
296 Views
TheActualATM
Journeyman
Options
Hey there, I'm trying to add my credit card to Samsung Wallet, and the only thing that is stopping me is entering the ZIP code. I live in the UK, so I would use a postcode. The ZIP code field only let's me enter 5 numbers, whereas postcodes have more than 5 characters and letters. 
Please advise, thanks.
0 Likes

1 Solution


Accepted Solutions
Solution
Robin999
Samsung Members Star ★
Options
Well, as you are currently experiencing, yes, it's a problem as you can't use Samsung Wallet. With regards to 'changing it', then you'll need to ask elsewhere as we are unable to give instructions regarding flashing, rooting, etc as it's against community guidelines. Your best bet is to Google it. With regards to the actual purchase via Amazon, then you could try getting your money back, especially if the phone was advertised as for use in the UK.

View solution in context

11 REPLIES 11
Robin999
Samsung Members Star ★
Options
Hi, is your device a stock UK handset?
0 Likes
TheActualATM
Journeyman
Options
I'm not sure, ordered off amazon.
0 Likes
Robin999
Samsung Members Star ★
Options
Thanks. Used or new? It could be that the device was meant for another region. Your CSC code will confirm this.
0 Likes
TheActualATM
Journeyman
Options
I know my CSC code and the phone was refurbished.
0 Likes
Robin999
Samsung Members Star ★
Options
Post a screenshot so we can advise further. Settings>about phone >software information > service provider software version

If the phone was refurbished, then it might not be intended for use in the UK.1720609116853.jpg
0 Likes
Robin999
Samsung Members Star ★
Options
United States CSC code. Suspect the phone has been flashed too.
0 Likes
TheActualATM
Journeyman
Options
Is that something to be worried about? Can I change it?
0 Likes
Solution
Robin999
Samsung Members Star ★
Options
Well, as you are currently experiencing, yes, it's a problem as you can't use Samsung Wallet. With regards to 'changing it', then you'll need to ask elsewhere as we are unable to give instructions regarding flashing, rooting, etc as it's against community guidelines. Your best bet is to Google it. With regards to the actual purchase via Amazon, then you could try getting your money back, especially if the phone was advertised as for use in the UK.
TheActualATM
Journeyman
Options
OK thanks 👍
0 Likes