4 weeks ago in
AccessibilityHi good morning.
I wonder why no method to book service smoothly fastly online, iam inside uk. i got disability cant talk and dont know british sign language, need text to communicate, tried to book home repair or doorstep repair to change screen as it got bubbles under the folding line, it is manufacturer error and still warranty of course, i chased many methods chat bot etc all end by two options phone call or video sign call just to book the time and method , no wY to book or even pay extra fee to extra details or services. Any suggestions please.
Solved! Go to Solution.
4 weeks ago in
AccessibilityHi @Uncle,
Can you Private Message our Sam_UK account (https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597) with your name, and full contact and device details (serial and IMEI no. etc.)? We’ll see if there’s anything we can do for you from there.
Guide on how to send a Private/Direct Message here if you need it: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...
Alternatively, if you’re on Facebook or Twitter you can send the team there a Private/Direct message too: https://www.facebook.com/SamsungUK or https://twitter.com/samsunguk .
4 weeks ago in
AccessibilitySorry you're having this issue - you should be able to speak to a human via chat/chatbot https://www.samsung.com/uk/support/contact/
What issues are you facing with this?
4 weeks ago in
Accessibility4 weeks ago in
AccessibilityHi @Uncle,
Can you Private Message our Sam_UK account (https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597) with your name, and full contact and device details (serial and IMEI no. etc.)? We’ll see if there’s anything we can do for you from there.
Guide on how to send a Private/Direct Message here if you need it: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...
Alternatively, if you’re on Facebook or Twitter you can send the team there a Private/Direct message too: https://www.facebook.com/SamsungUK or https://twitter.com/samsunguk .
4 weeks ago in
Accessibility4 weeks ago in
AccessibilityNo worries, @Uncle. Let us know how it goes.