18-09-2023 03:29 PM
18-09-2023 05:38 PM
18-09-2023 05:44 PM
Hi @jo765 Firstly try a soft reset , press the power and volume Down Button simultaneously for around 10 seconds until the Device Reboots. If still issue go to Settings-General Management-Reset-Reset Accessibility Settings.
If not resolved an idea to clear the cache partition, this deletes temporary files but keeps your Data intact. Follow these steps:
1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
You can also repair apps from the same Recovery Menu.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.