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Every time i try and get into Accessabilty its straight away logs me out

(Topic created on: 18-09-2023 03:29 PM)
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jo765
First Poster
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Every time i go into settings , i tap accessabilty it straight away logs me back out back to home screen , does anybody know how to fix this 
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2 REPLIES 2
AshtabS9Ultra
Mastermind
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Have you done the usual steps like restarting the phone and is it running the latest software?
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JAMES4578
Samsung Members Star ★★
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Hi @jo765  Firstly try a soft reset , press the power and volume Down Button simultaneously  for around 10 seconds until the Device Reboots.   If still issue go to Settings-General Management-Reset-Reset Accessibility Settings.

If not resolved an idea to clear the cache partition, this deletes temporary files but keeps your Data intact. Follow these steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

You can also repair apps from the same Recovery Menu.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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