13-05-2019 01:45 PM
So I bought the S9+ on the Upgrade programme and chose to upgrade to the S10+, I have completed the return of the S9+ , but am still within the 28 days return policy for the S10+
With the mediocre battery life and the news of the Oneplus 7 Pro / Note 10, I am tempted to return the S10 within the 28 days and wait for the other devices.
My only concern was that as I didn't buy the phone outright, would this cause any issues with the third party company who manage the payments, or can I just return the phone and get refunded for my current payments?
Has anyone had any experience of this? thanks in advance
Solved! Go to Solution.
13-05-2019 02:10 PM - last edited 13-05-2019 02:14 PM
@Mtm1401: The terms and conditions state that you are required to cancel your existing credit agreement within 14 days of the start date, therefore I recommend contacting the Samsung Help Desk on 0330 726 7467 so they can carry out this process for you. To find out more please check the link below:
https://www.samsung.com/uk/upgradelounge/terms/
13-05-2019 02:10 PM - last edited 13-05-2019 02:14 PM
@Mtm1401: The terms and conditions state that you are required to cancel your existing credit agreement within 14 days of the start date, therefore I recommend contacting the Samsung Help Desk on 0330 726 7467 so they can carry out this process for you. To find out more please check the link below:
https://www.samsung.com/uk/upgradelounge/terms/