This tip will also work for any other apps that may not be working properly. You just clear the data and it resets it. It is basically like deleting and reinstalling a app without actually having to delete and reinstall it. But also keep in mind that once you do this you will lose all data stored on that app and your settings will be reset.
Enjoy and share this simple fix with other people too
hi, when you say data stored in the app, what does this mean? E.g WhatsApp, would I lose the media in my messages or just lose some whatsapp Settings? My phone seems fine now btw I'm finding out just in case.
I have tried this suggested fix numerous times to no avail!
I have lost all predictive text on everything.
Also lost some of my personal set ups now as well.
Please Samsung can we have a fix from the developers.