Support

Open search

Slow and unresponsive note 10+

Highlighted
Apprentice

Since the recent OS update I've found that my phone has become very slow and unresponsive. Internet pages dont load or do so very slowly   

Has anybody else had any issues?

2 REPLIES 2
Highlighted
Superuser I
Superuser I

Mines been fine since upgrading to Android 10 / Samsung One Ui 2.0.

 

What I'd suggest is to....

 

1. Put the phone in Safe Mode which disables the downloaded apps and leaves the stock ones working and then see what happens. If it resolves one or more of your apps are not optimised yet. Check for updates in your Playstore.

 

2. Turn the phone off and then from a set series of button presses go into the phones system files and clear the cache files.  No info is deleted this way.

 

3. If no joy then as a last resort back up and remove any relevant Sd card and factory reset.

 

4. If no resolution let a Samsung Experience Store  / Samsung Service Centre have hands on @Pc2509 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Highlighted

@Pc2509 wrote:

Since the recent OS update I've found that my phone has become very slow and unresponsive. Internet pages dont load or do so very slowly   

Has anybody else had any issues?


Then it would be advisable to wipe the cache partition :

https://www.t-mobile.com/support/devices/android/samsung-galaxy-s10/wipe-cache-partition-samsung-gal...

Top Liked Authors