Du sprichst vom Update auf Android 11 ? Du könntest mal "wipe partition cache" versuchen. Such danach hier in den Foren. ... View more

@KrityFlair wrote: I have purchased this galaxy note 8 with preorder in Qatar (august 2017), but only used it in india. It has never had a software update. if i try manually it says "Latest update already installed". Tired both soft and hard resets. tried with Kies and samsung switch. I have been dissapointed at lack of update but was unwilling to do non conventional methods to flash the OS. And if anyone else has such an issue and what they are doing to solve it? As to the general question of changed region code vs updates see the similar case Samsung-Galaxy-S8-not-receiving-updates ... View more

You can contact via support via the Samsung Members App.  ... View more

Yes, flashing will erase data.  But that might even be helpful, gives you a clear start with the new os. Do a backup before the flashing. If you don't want to do it yourself bring the phone to samsung, they can do that. ... View more

@djpno76 wrote: I don't for work Samsung or know any engineers I'm just a disgruntled Galaxy A51 user just like you. So anybody searching about Galaxy A51 Bluetooth issues on Google and come across this forum Plz flood this forum with your gripes so Samsung can see that they totally messed up with this phone!!! That wasn't aimed at you but at the moderators of this forum. Flooding this forum won't help much. Flooding the support might. ... View more

@djpno76 wrote: I hope Samsung sees this forum because this a BIG issue for a phone that just came out. I know they showed off this phone at CES 2020 so they better fix this Then let's make it more visible . @AntS @AndrewL : could you ask the engineers whether they know about this ? ... View more

This might be connected, or it might not, but have a look at the following topics : Clear-View-Standing-Cover-problems-after-booting-the-S9 Clear-view-cover-stop-working-after-January-update-One-UI-2-0 When my S9's Clear View Standing Cover starts misbehaving I wipe the cache partition and that typically helps for some time : galaxy-s10-cache-partition ... View more

@Alex1is2 wrote:  And what can be done at the moment to fix the problem? @M0rix hinted at a possible woraround in Galaxy-A51-Bluetooth-and-WiFi-issues-Causes-and-Temporary ... View more

@flyby18 wrote: I've encountered a similar problem. My S10+ is on Android 10 beta 7 and it want update. Tried ota, SmartSwitch, and the software upgrade tool offered by my carrier. Even took it to a Samsung authorized repair center to have the firmware flashed. Thankfully my provider is sending me a replacement. I want install another beta after this mess. Samsung did absolutely nothing to resolve the issue.  The Samsung Repair Center couldn't or wouldn't do it ? ... View more

@Telalgar wrote: We have a Samsung galaxy 7 axis, works fine In the UK but no service on holidays. Same Virgin SIM as my phone which is fine in Europe. .Have noticed in settings, about device, my phone number "not available".  Model is ' Smg 8th,  Android version 7. Any help    @BandOfBrothers: suggested a solution here : my-phone-number-unknown ... View more

It takes two to tango - you could also have a word with your router. https://www.codejourney.net/2017/04/wifi-and-bluetooth-interference-diagnosing-and-fixing/ ... View more

So I followed the suggestion of a friendly person and had a look into the xda-forums : https://forum.xda-developers.com/galaxy-s8+/help/ota-update-problem-oxm-csc-t3722169 "Yes i`ve solved it. [...] I did not get the updates because phone was bought from italy and when i inserted the romanian  sim card , the firmware from italy was different from the firmware from romania." ... View more

https://forums.androidcentral.com/samsung-galaxy-s6-edge/621969-video-recoring-issue.html ... View more

@astoev wrote: I spoke with the support a month ago but they were not able to assist me. However they mentioned that the phone was for the German market but I am using it in Bulgaria. Any chance that this might be causing the issue and is there any way to fix it?  Have a further look at the following topic Still-didn-t-get-Android-Pie-update-for-Galaxy-Note-8 "The problem was in that I didn't get the OTA-update because the phone was purchased in UAE and used in Russia." The solution proposed here is to manually install a new firmware. There are good reasons not to do that yourself, though, but instead bring the phone to Samsung and let them do it. ... View more

@deya987 wrote: I am in France , and untill now I didn't receive android 10, I received security update multi times   If you regularly receive security updates then it is very likely that you'll get the Android 10 update eventually. When did you last get a security update ? What is the patch-level at the bottom of the screen that you posted ? Should be January 2020. ... View more

@astoev wrote: Hello,   I have an issue with my Galaxy S8. I'm not receiving any updates since I bought it year and a half ago.  Running andriod 8.0.0 and the security update is from August 2018. Tried with smart switch or manual from the phone but it is saying that it is the latest version.  The phone it is not locked with a carrier. I bought it from a website similar to Amazon but very popular in Bulgaria and Romania.    I spoke with the support a month ago but they were not able to assist me. However they mentioned that the phone was for the German market but I am using it in Bulgaria. Any chance that this might be causing the issue and is there any way to fix it?   Yes, a phone that has been provided with german software and then has been configured for use with a bulgarian SIM might not get updates due to this. There are different opinions on the matter though, see the discussion in Suggestion-make-quot-no-update-available-quot-message-more but that's the the mainstream opinion. Now there are two things you could do, you could try to fix this for yourself,  this might work or might not work, for examples see S10-Android-10-Not-Updating Phone-doesn-t-get-updates Or you could bring the phone to Samsung and let them competely install a new bulgarian version. I suggest you do the latter. If you want further opinions on the matter ask @darks619 or @SE11 , they tried to solve a similar problem, one succeeded and one so far didn't. ... View more

@Alton1 wrote: Call screen answer decline buttons dont work ?  Generally ? Always ? New phone ? Update ? ... View more

Wipe the cache partition, often helps after update-related problems https://www.getdroidtips.com/wipe-cache-partition-galaxy-s10/ If that doesn't help, boot into safe mode https://thedroidguy.com/how-to-run-your-samsung-galaxy-s10-plus-in-safe-mode-1099044 If that helps, find the app that causes the problem. If it doesn't help, do a factory reset.   ... View more

Thanks for pointing this out ! One could check and analyze that using the Netguard app ? ... View more

@lamya44 wrote: I have noticed that some photos are disappearing from my SD card and i cant find them or viwe. please do help i need my pics back. @samsung support  Are you sure they have vanished from the card ? Or do you just don't see them anymore in the gallery ? Generally speaking it is advisable to have a backup concept. ... View more

wipe the cache partition, that is easily done and sometimes helps https://www.getdroidtips.com/wipe-cache-partition-galaxy-s10/ if it doesn't help, try the safe mode https://www.androidauthority.com/safe-mode-on-the-samsung-galaxy-s10-970172/ if that helps, it's an app that's causing the problem if it doesn't help, do a factory reset ... View more

@Treze wrote: Got my son an A70 on contract and looked at reviews beforehand.great battery life was key as he fishes away for weekends and needs his phone.im so fed up as the battery drains really fast despite him disabling all the unused apps and having it on half brightness.he spoke to tech and it was discovered that his screen is using 20 % of his charge .he has his screen black.he only runs facebook YouTube and Instagram.he gets about 6 hrs.he has run it down three times.factory reset it etc etc. He literally has done everything to extend the battery time. I dont live near to a Samsung testing centre so has anybody got any great ideas ? 20 % on screen seems excessive to me esp when it's just a black screen.im paying 32 pound a month for something that's not right .its only three weeks old.thanks  So Settings > Device Management > Battery doesn't give further hints as to other apps ? There's the Samsung Members App, which has an built-in interactive check. Use it to check the battery, if it reports any problems bring the device back to the vendor. In the meantime use some additional external battery pack to reload. I had a similar problem with a new S9, some batteries are worse than others, even when new. ... View more

@SE11 wrote: Before I trundle off to ask the great support system in the sky, can you interpret this for me - from after I asked my phone check for any updates, it said no and this... Yes, that's the message with the minimal verbosity that I suggested might be made more verbose . It says that there are no updates for you - which is probably right but doesn't tell us whether this is due to the fact that there are no updates at all for your S10 or due to CSC-related issues or due to the plethora of possible causes that another user thinks must be the sole answer to this question. I think we can safely rule out the first possibility, and the second one is at least a possible one, as @AntS told us. ... View more

@darks619 wrote: @RolfVonHessen Hello again! Good to see you remember this thread. I had to do a factory reset using my sim from india and the csc settings changed and I could receive updates from India. Also sad story 3 months later I went to India for a trip and had my s9 and my laptop stolen. Thank you for replying ! @SE11 has got a similar problem, at least that's what I thought it might be. He tried the solution that you successfully implemented, but it didn't work out for him : https://eu.community.samsung.com/t5/S10-Android-10-Not-Updating ... View more

@SE11: just read @darks619 last entries in Galaxy-S9-S9/Phone-doesn-t-get-updates : "I had to do a factory reset using my sim from india and the csc settings changed and I could receive updates from India." . So the solution I proposed might just work in related cases ! ... View more

@SE11 wrote:   Is the long and short of it - according the other poster who is dissing your opinion - that I just have to wait until Greece gets an upde. That's for both Android 10 and One UI 2? And have I/the mighty nation of Greece had no updates since 1 April 2019 - as indicated on my software information screens?   So, as we've seen Greece has got its updates, and @AntS in Suggestion-make-quot-no-update-available-quot-message-more confirmed CSC-related-issues as a possible reason that you don't get the update. Again sorry that I couldn't provide a solution. Come to think of it, you could contact the Samsung support and ask them . Whatever you do, good luck !   Rolf ... View more