Watch6 sleeptracking not accurate

[Fjodor2]

New watch6, only tracks last part of night.

So when I go to bed around 11pm, and get up for a pee around 4am, my watch only tracks sleep between 4am and my wakeup.

Problem is I have to go for a pee every night.

Sleeptracking on watch6 is disappointing me.

[Neo001 · Accepted solution]

The watch should eventually learn your sleeping habits. Setting up a schedule using the Sleep mode (in Modes and routines) could also help. Have you set up one already?

[Fjodor2]

Thank you for your feedback! Yes I already have a schedule / sleep mode. I will keep an eye on how it learns my habits. Many thanks.

[Fjodor2]

Maybe still a bit early, but no improvement, on the contrary. Most of nights I sleep 1-2 hours according to my watch, while I actually slept 7 hours. I am wearing it correctly. It just messes up the data, as I get up once a night to go to the bathroom. It really doesn't make sense. Will send it back to Samsung if no improvement soon.

[DaphneG]

Hi @Fjodor2,

Isn't your Watch too tight or too loose? You can try to see if a reset solves the problem: Settings -> Watch -> Reset.

Greetings,

Daphne

[Fjodor2]

Hi Daphne, thanks for your feedback. I assume that I am wearing it correctly, as it does track my sleep. It just "drops" the initial part of the night, because I get out of bed for a minute, at 3, 4 or 5 am. Then the next day, I get sleep advice that doesn't make sense.


A reset is the solution to everything I guess. I'm in the IT support business long enough 😀

[DaphneG]

No problem. Just let me know if it works for you. If not, you can always apply your Watch for repairs if needed.

Greetings,

Daphne

[Vespanius]

I have the same issue here.  New watch6  is only registering a few hours per night, compared to my old Watch3 which I wear on my right wrist, which registers alway the complete 6 or 7 hours of sleep.  For now, this is really disappointing.  At the Samsung service center a few weeks ago, they advised me to wait for  some updates, but still no change.

[Vespanius]

• Slechte slaapregistratie in vergelijking met mijn oude Watch3 die ik dan rechts draag tijdens de nacht;
• Mijn watch6 registreert stappen tijdens mijn dagelijkse motorritten, terwijl ik geen stap gezet heb;
• Als we gaan wandelen dan registreert de Watch6 automatisch dat we aan het wandelen zijn, maar echter pas na een tijdje.  Vandaag een wandeling gedaan van +5 km /  ong 1 uur, maar de Watch6 heeft slecths 17 en 12 minuten wandeling geregistreerd;
• Als we tijdens een automatisch geregistreerde wandeling, bijvoorbeeld voor een paar seconden stoppen en gaan stilstaan, dan zegt mijn Watch6 onmiddellijk “wandelen beëindigd”, ook al wandelen we na een paar seconden direct terug door.  Ik merk dat de watch6 daar dan ook een 2^de wandeling van maakt, terwijl het eigenlijke 1 lange wandeling is.

Ben reeds bij een Samsung service center langs geweest, 3 weken geleden, waar men mij adviseerde te wachten op updates, echter nog steeds geen verbetering....

[MartijnK]

Via the Samsung Members-app you can also send in an error report to my colleagues of the R&D department. They can investigate this and when this can be resolved by an update this will be rolled out as soon as possible 😇