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Watch 6 SetUp fails at 80%

(Topic created on: 24-01-2024 10:19 PM)
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GuzziBoy
Helping Hand
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Hi, I'm pulling my hair out. Ive recieved my new S24 Ultra and its great. I also received my free Galaxy Watch 6 (40mm Bluetooth). But can I hell get them to set up. The watch sees the phone and the phone sees the watch and up comes the check number on both. I then press continue and off it starts. It then asks me to tick the usual agree boxes and then it settles down with a circle with pixels wirling around with a percentage figure in the middle slowly increasing. Until that is it gets to between 80 and 90% and then it stops and reverts back cant connect searching!!. the watch 6 gives me 3 trys at doing this before it does a reset.
One interesting point, my wife has a Flip 4 on One UI 6 and it works first time every time. So its not the watch 6, it must be the One UI 6.1 or the wearable app. Ive tried just about everything from factory setting the watch to uninstalling the app doing phone resarts to cache and data deletes. I would be interested if anyone else has a similar issue and found a fix. Ive even turned off Wireless as I heard someone say the Bluetooth and Wireless frequencies collide. Help anyone. 
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13 REPLIES 13
MariMon
Explorer
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After some months my watch 5 got disconnected from the phone (no idea why) so had to reset the watches to connect it to the same phone 😞 I cannot connect my watches to the phone anymore - the paring gets stuck around 81% and then it restarts the process. Spent 3h to make it work and no success even when trying to reset wifi/bluetooth/reinstall app etc. No way I am resetting my phone to factory defaults.

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GuzziBoy
Helping Hand
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No one seems to have come up with a solution. As I said in my first response I had a new phone so resetting wasn't an issue. But since then my watch has been great and I've not had an issue. No one on here has tried a cache delete. The system cache I mean. You could try that. Hope you find a solution. Please tell us if you do. Cheers
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Magnemecci
Apprentice
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I don't have a solution but I will just add that my watch somehow managed to connect to my phone, ind the end and has been working normally for maybe... two months? I honestly can't remember, and I can't come up with any solution which is beyond frustrating, because I'm basically the "it works for me now" guy, and because samsung still doesn't seem to have come up with a fix. Or maybe they have, and that's why it suddenly worked? I think I just left bluetooth on my phone turned on and then i suddenly noticed my watch 4 had connected.

Edit: I just realized that this is an entirely new thread about the watch 6, whereas I have a watch 4, and not the one I previously commented on, but the problem seems to match the one I had pretty well, so oh well.

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Kimhj
First Poster
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I will try that, just have it on and hope it will connect on day, thanks for the information. 

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