Watch 5 pro locking on wrist after update.

[Beakkaia]

After the last update my watch is locking every time the screen turns off. Normally when it would keep locking I would just clean the sensor and all would be fine but that isn't the case any more so I believe it is the update. This has also stopped my watch from tracking my sleep. Is anyone else getting this? If so, is there a fix for this or is this being looked at?

Galaxy Watch5 

[BandOfBrothers · Accepted solution]

Hello @Beakkaia and may I extend a Warm Welcome to the Samsung Community Forum 👋 

I have completed the new update on my Watch⁴ Classic and Watch⁶ Classic with this issue nkt happing so I'm thinking somehow this has been a glitch 🤔 

If you haven't already please do check all the preference settings. 

You could try clearing the cache of the watch > https://www.reddit.com/r/GalaxyWatch/comments/1bo0nq2/reminder_to_wipe_cache_after_updating. And or as a very last resort reset the watch. 

https://xdaforums.com/t/watch-keeps-locking-while-on-wrist-after-last-update. And https://www.reddit.com/r/GalaxyWatch/comments/16bpyea/gw6_classic_locking_even_with_wrist_detection/ may help. 

If i can be of any further help please don't hesitate to ask  😎 

[Beakkaia]

I have just reset the cache and it appears to have helped so far but I will give it a few hours to see how things go. Thank you for your help so far @BandOfBrothers

[BandOfBrothers]

You're very welcome @Beakkaia  👌

[Ramesh01]

Have reset few times since UI 6.0 update and still keeps locking up!

[Beakkaia]

My watch still does it to this day since I posted this. Appeared fixed for a day or so then went back to locking all the time. Has just become normal for me now unfortunately