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Updated my match active 2 but can't find the health monitor app

(Topic created on: 24-02-2021 09:02 AM)
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BIGDSC
Journeyman
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Hi, hopefully someone can help, I have installed the latest update on my watch but cannot find the health monitor app, any ideas? 

 

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14 REPLIES 14
Rob99
Voyager
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download it from the Galaxy Store
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Fiona26
Samsung Members Star ★★
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If its not showing in the galaxy store, go to the ECG widget on the watch and learn more, then download. It should then show up on your phone to install.
BIGDSC
Journeyman
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It's not showing in the store and I can't find an ecg widget on the watch

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Fiona26
Samsung Members Star ★★
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If you go into galaxy Wear, add the widget to your watch first. It can be either the ECG or the blood pressure widget.
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BIGDSC
Journeyman
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Thanks but there doesn't seem to be a widget available for ecg or blood pressure. I have also spoken to the Samsung help and they gave me the link below but can't there is no install button on the page that opens for me?

https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.shealthmonitor

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Fiona26
Samsung Members Star ★★
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Is it a Samsung phone you are using. As I know some of the new features will only work on a Samsung phone. That wouldn't be the reason your widgets are not showing in the galaxy wearable app. As your phone isn't a Samsung. But still I'm not sure that would be the reason the ECG and blood pressure widget are not showing up.
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BIGDSC
Journeyman
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Thanks it seems they are having some issues at the minute. 

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Janm
First Poster
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I Have the same problem.

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Fiona26
Samsung Members Star ★★
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OK, hope they sort it soon for you both.
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