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Original topic:

Strava and Galaxy Watch 4 sync issues

(Topic created on: 07-02-2022 07:05 PM)
Deejaydee88
First Poster
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Wearables
Hello - I'm having syncing problems with the strava app.

I've had lots of runs that have synced fine between app and phone. A few weeks ago, I did a 10k run and the watch logged it as normal, said it had synced the data to the app, but it hadn't, and never showed up on it.

This evening I went for a 5k run after work, and guess what, somehow only 2.5k of the run was synced to the app. Its really starting to ***** me off, does anybody know what could be going on??
3 REPLIES 3
melquimachado
Apprentice
Options
Wearables

1. Disconnect Samsung Health in Strava Site

2. Disconnect Strava in Samsung Health app and reconnect.

3. It's OK.

Tristan10
First Poster
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Wearables

Im having the same problem. I tried the steps, Samsung Health was not connected in the first place. 

Any recommendations? TIA

0 Likes
Wim25
First Poster
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Wearables

Same exact problem. Would love to receive a solution. If this problem persist I don't see a reason to keep using this watch.