05-04-2017 07:17 PM
Hi,
Does anyone have a screen timeout problem, it's set to 15 sec but this doesn't happen. I have reset many times but still doesn't work and this is causing my battery to drain....
Solved! Go to Solution.
08-04-2018 11:26 PM
I think the problem is with the wake-up gesture feature. When raising the watch , that's when the screen times out after 12-15 secs. If, when you raise it (with the timeout set to 1, 5 minutes) and turn the bezel left and right---you'll notice the timeout works. Thus, I think the issue is with the wake-up gesture feature...I wish Samsung would make a setting so that if you turn the watch on by using the gesture, you can extend the timeout beyond the 12-15 secs.
17-05-2018 09:51 AM
Hello yes my screen timeout for my samsung galaxy j7 sky pro is automatically set to 15 seconds and it won't let me change it is there any possible at all to change this or am I just going to have to get a new phone. Please if anyone know how to do this let me know. Thank you for your time.
26-07-2018 05:31 PM
I also am having a terrible time with my Galaxy J7 Sky Pro. the screen times out after about 10 minutes. Even though it has been set to 30 minutes.
Not sure which of my apps are overriding the system but also had this same problem with the luna Pro 3. which is wht I got the new phone. I thought it was internal but no, it's something to do with my account or one of my apps.. PLEASE HELP
14-08-2018 08:18 PM
I have tried this several times and it doesn't work for me.
07-10-2018 07:13 PM
I have a samsung sky pro j7 and I reset the screen timer to 30 minutes but it still shuts off and goes back to 30 seconds how can I fix this this is my second phone same model but I didn't have this problem with it?
PLEASE HELP IM DESPERATE FOR HELP CANT AFFORD ANOTHER PHONE!
07-10-2018 07:19 PM
May I ask how you did a reboot and will it erase my apps and photos all of my stuff? PLEASE HELP IM DESPRATE FOR HELP!!!!
07-10-2018 08:14 PM
07-10-2018 08:32 PM
It's a software glitch from samsung and is common. Simply restart ur fone a few times n try the settings(worked for me after 3rd or 4th restart). Or another work around is that go to settings then about section den software info and find model number. Tap 10 times on it without gap to activate Developers mode and turn on stay awake mode from developer's settings in settings app. Turn it on when u need the phone screen to stay on (but it ll only work when you connect your phone to a charger). I hope this helps.
26-02-2019 10:16 PM
What button in the top right corner did you oush if i may ask?
07-06-2019 06:17 AM
I am trying this for weeks now and I still have to change it twice a day to 5 or 10 minutes.. it keeps going back to 10 seconds.