Samsung Health not showing any "Be More Active" data. S7 Edge

[CallumW]

Hi,

I use the samsung health app along with my gear S3 to track all my activity and it tracks steps, running and sports all really well.

Recently though the Be More Active module on the app has been showing 0 minutes despite there being step and sport data telling my otherwise.

It's not a huge issue since, like I said, all the other modules are still working fine. Does anyone know of a quick fix?

0 active time despite step counter

No active time for past 5 days

Step data that suggests otherwise.

[Wigsam1]

Hi sorry cant be any help but I'm having exactly the same issue! Hopefully someone can help! 

[CallumW · Accepted solution]

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@Wigsam1 wrote:

Hi sorry cant be any help but I'm having exactly the same issue! Hopefully someone can help! 

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Hi Wigsam, I should have updated this thread. About a week later I cancelled the goal completely and reinstated it. This fixed the problem. Steps:

Scroll to the bottom and click "manage items"

Select "balanced life"

Turn off "Be More active"

Exit app

Reopen and repeat but this time turn on "Be More active"

It will import the data for the day but any days that have already passed will be lost.

Hope this helps!

[Wigsam1]

Done it! Thank you!!

[FlyingMG]

Thank you! I had exactly the same problem on my S4 and it looks like, it solved it 😊

[Ken1203]

Thanks a lot! This fixed my problem as well (S7).

[SSE]

Thank you! That fixed it for me.

[Bananarepublic]

Awesome - Was driving me nuts.. Seems to have happened after the last Security Patch update...