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Original topic:

Samsung health app on galaxy watch not tracking correctly

(Topic created on: 05-11-2022 03:02 PM)
Oren Dekel
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‎05-11-2022 03:02 PM in 

Wearables

I have galaxy watch active 2, and when I'm using the built-in galaxy health app to track my runs, it shows the wrong distance and I think wrong pace too. When I am using strava it shows the right distance so I know it's not a watch problem.  Does someone know what the problem can be?

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5 REPLIES 5
IndiW
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‎05-11-2022 03:13 PM in 

Wearables
Did it work before?

With GPS running activities (my watch is 5 pro) it's very good

On Treadmill 2 to km behind (I normally ignore it, as treadmill gives the numbers

With Strava, its little generous with Treadmill, with outdoor fine

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Oren Dekel
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‎05-11-2022 03:19 PM in 

Wearables

Nope, right after I bought it showed me wrong distances

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IndiW
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‎05-11-2022 03:38 PM in 

Wearables
With outdoor or indoor?
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Oren Dekel
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‎05-11-2022 03:44 PM in 

Wearables

Outdoor

IndiW
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‎05-11-2022 05:12 PM - last edited ‎05-11-2022 06:30 PM ) in 

Wearables
Oh OK, that's really strange, I think best to call the technical team and get advice

Good to hear that you are into Running / health and fitness, because not many guys here are talking or sharing health related news.. It's all about Battery life.. 🤣 🤣.. Tc
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