search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung health app on galaxy watch not tracking correctly

(Topic created on: 05-11-2022 03:02 PM)
Oren Dekel
Apprentice
Options

‎05-11-2022 03:02 PM in 

I have galaxy watch active 2, and when I'm using the built-in galaxy health app to track my runs, it shows the wrong distance and I think wrong pace too. When I am using strava it shows the right distance so I know it's not a watch problem.  Does someone know what the problem can be?

0 Likes
5 REPLIES 5
IndiW
Hotshot
Options

‎05-11-2022 03:13 PM in 

Did it work before?

With GPS running activities (my watch is 5 pro) it's very good

On Treadmill 2 to km behind (I normally ignore it, as treadmill gives the numbers

With Strava, its little generous with Treadmill, with outdoor fine

0 Likes
Oren Dekel
Apprentice
Options

‎05-11-2022 03:19 PM in 

Nope, right after I bought it showed me wrong distances

0 Likes
IndiW
Hotshot
Options

‎05-11-2022 03:38 PM in 

With outdoor or indoor?
0 Likes
Oren Dekel
Apprentice
Options

‎05-11-2022 03:44 PM in 

Outdoor

IndiW
Hotshot
Options

‎05-11-2022 05:12 PM - last edited ‎05-11-2022 06:30 PM

Oh OK, that's really strange, I think best to call the technical team and get advice

Good to hear that you are into Running / health and fitness, because not many guys here are talking or sharing health related news.. It's all about Battery life.. 🤣 🤣.. Tc
0 Likes