Problem with my left earbuds 2 pro

[Ragoodh201844]

OK so my left buds accidentally fell off and then stopped work it won't charge or anything the case does even light up when I charge it  but my right side always falls but still works and they are both fully charged so I don't understand why it doesn't work anymore and it didn't fall that hard plz someone help I got them only for 5 months 😭😭😭

[at_theresonly1mac · Accepted solution]

Give it a clean with tech wipes and the contacts inside the faseb

[TechZilla · Accepted solution]

Check the charging posts in the case and the 2 charging points on the Earbuds. They might have been damaged or just need a clean.

[kirstiev]

I have just received a new pair of galaxy buds 2 pro and the left one is not working

[kjmagg]

Same problem; Cleaned and inspected all contacts. Still not working.