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My Gear Fit2

(Topic created on: 17-09-2017 08:50 PM)
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PMcG
First Poster

‎17-09-2017 08:50 PM

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It has started discharging in 3-5 hours without any excercise tracking on regular usage.  Needs replacing?

 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★

‎18-09-2017 06:13 AM

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Is there a Hard Reset / reset option which may help ?

 

A Samsung Experience Store or Samsung Service Location could run a diagnostic on the device. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AntS
Moderator
Moderator

‎18-09-2017 03:14 PM - last edited ‎18-09-2017 03:15 PM

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Hi @PMcG.

 

Might be worth a quick check that all of the software (including the Gear Manager app) is up to date, along with turning Wi-Fi off if you're not using it. Other power-saving tips are: decreasing the screen brightness; deactivating the Watch Always On feature; and customising the Notification settings to limit them.

 

There's some guidance on backing up (here) and resetting (here) a Gear Fit2 on the US Samsung site if you need to follow through on the first step of BandOfBrothers' suggestion.

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'

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