in data 28-11-2024 11:05 PM
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28-11-2024 11:38 PM - modificato 28-11-2024 11:38 PM
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You have to wait the next and hope they'll resolve the issue, maybe wait a few days, and see how it goes
If you want you can contact customer support and explain the situation
in data 29-11-2024 03:21 PM
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Hi Parisamh,
it's not possible to downgrade the system back to the previous version.
After the update, the system may need to relearn your habits so you should notice an improvement in the next few days.
How many hours of battery life does your Watch have after a charge?
Let us know!
Have a nice day!
in data 30-11-2024 07:16 PM
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in data 09-12-2024 04:28 PM
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Hi Parisamh,
I would like to thank you for the feedback you provided.
Keep in mind that a duration of about 24 hours is generally considered normal.
In any case, after a system upgrade, it is a good idea to perform a reset to factory conditions, which allows you to resolve any minor confilcts that may be created during installation.
So, I suggest that you perform this operation and see if your battery life is longer after performing it.
Before performing the reset, you will need to make sure that you have set up the backup execution by doing the following:
- Wearable App
- Watch settings
- Accounts and backups
- Save Backup to Cloud (to be enabled)
Later, you can perform a clock reset by proceeding as follows:
- Settings
- General
- Restore
- Tap the check icon to confirm
Let me know.
Bye!
domenica
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It's really a disgrace. We are upgrading to a new version and we are disgraced with our money. The 40-hour watch is now less than 24 hours. I also bought the Sectograph app and used it on my home screen. In fact, it's the only app that made me buy the watch. But now I can't even install the app. I also bought the Watch 7. How dare you do something like this? Aren't you Samsung? Why don't you think about the well-being of your customers? If you don't fix this problem in the new update, I will really use all the power of my advertising agency. Why? Because I spent years thinking about whether to buy this watch or not, but now I bought it and you really made me regret it.

lunedì
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I welcome you to the official Samsung Italia Community, swietcher. 🤝
I am sorry to learn such details.
Please consider that battery life depends on many factors, so what you are experiencing may be normal. Does a full charge last 24 hours?
As for the app you mentioned, it is not an official Samsung app, so you will need to contact the developer.
Is the app not compatible? Is your Galaxy Watch 7 connected to a Samsung phone?
Please let me know, i remain at your disposal. 🤝
Have a nice day
Jessica_A
Samsung Community Expert
