Google Play Code Voucher just emailed to me has expired?

[BrapBrap]

I was just emailed the codes for  my £100 Google Play voucher for buying the Pro 5.

2 x £50 codes, but the Google Play site says the codes they literally just emailed me have expired.

Has anyone else had this? 

 

 

[Benz1992]

No haven't even had a confirmation email of the claim, submitted it around the time the pre orders went up, getting worried it's not even coming now, mine was for z fold4 mind

[gillian22333]

Same happened to me very confused as only received it 30 mins ago

[BrapBrap]

I sent them a message, I'll let you know if they get back to me and what they say

[gillian22333]

Thanks, I did the same was thinking could be from previous promo maybe need to give out new codes I'll update what I get back as well

[FeralBeerCan]

This happened to me too. I'll contact them as well

[Members_YdRGN37]

Any resolution for this? Same has happened for me! Unusual!

[BrapBrap]

I just got this reply, looks like its being investigated. Will update again, once I hear back. This is the link I used to contact them:

https://2021.samsungpromotions.claims/samsunglaunchoffers/en-GB/support/contact

Here is their reply:

"Good Afternoon.

Thank you for your email.

We have raised this with the relevant team to investigate.

As soon as we have an update we will contact you.

Should you have any further queries, please do not hesitate to contact us again."

[Enigmatron]

Had the same reply myself.

[FeralBeerCan]

Had a similar reply