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Galaxy Watch 6 GPS Not Working

(Topic created on: 14-12-2024 04:24 PM)
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Maccattack
Student
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Wondering if anyone else who has had the galaxy watch 6 software update this week has found their GPS has completely stopped working. I have tried all the obvious stuff like turning off/on GPS and restarting the watch but nothing has worked yet. If I try to record a walk or run on GPS it simply fails to connect to GPS and my activity has no trace...

Concerningly I had EXACTLY the same experience earlier this year with my previous galaxy watch 5, which was sent for a couple of repairs with no fault found but completely lost GPS functionality after a software update.
22 REPLIES 22
Mintdog
First Poster
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Same issue so frustrating. I've tried everything to resolve GPS issue on Galaxy 6
Paulo33
Student
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I have the exact same problem going on for almost a month, I have tried everything, reset, system recovery reset, nothing works.

 

Samsung needs to come with a solution asap.

Members_ohHzqrI
First Poster
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Same here, reset 'as new device' didn't work ... 

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Dee Mac
First Poster
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Same problem. Need a fix on this ASAP.

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Lewhit
First Poster
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Anyone else still struggling with this? Recently happened to my watch. Went to samsung store, passed all hardware diagnostic tests, and was just told it's a software issue and to essentially wait for a new update. So essentially my watch is useless for what I want it for until an unknown date...

silamanagic
Apprentice
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Same thing for me.  Any resolution?

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silamanagic
Apprentice
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I'm using the galaxy watch 6 and galaxy s24 phone with all the latest updates.  My runs are not being mapped unless I use my phone, which makes it pointless to have the watch.  Strangely in the health app on the phone it will give me the highest and lowest elevation so obviously the watch is recording elevation.  Things used to work fine but not since the latest major update on the phone.  Highly disappointed with samsung given that their own devices won't work together. 

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Paulo33
Student
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Hey guys. Just to give an update. I've been having the same problem couple months back, and my watch started working fine again all of a sudden, without any update that i could've noticed. I realized it the first time when i took a trip to a different state here in my country (brazil) and one time when i was at the beach i tried out to see if the watch coud find a gps fix in "Wear gps fix" (you can download at the play store) and the watch found all of the satelites available almost instantly.

I read some dev somewhere explaining that sometimes the watch can loose track of the satelites (like a bug or something) and you can use some apps to try to force gps tracking until it can find the satellites again, it even recommended leaving the watch all night triyng to track it.

I tried this at home all night and it did not work, but one day i tried in a different location (few hundreds kms from home, at the beach, cleat sunny sky) and it started working again.

Dont know how, but my experience may help some. 

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sugamilas7770
First Poster
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this is not even a solution, why this thread marked as solved?

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Fiona26
Samsung Members Star ★
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I was not the one who marked it as a solution. I was just stating how you send an error report. Scroll down to @Paulo33 does their comment help you